01
Membership and contributions
Manage registration, the member lifecycle, and contributions within the cooperative's operating workflow.
Business Solutions · Product brochure
iCOOPs
Cooperative Membership Management
Connect member services with cooperative operations
iCOOPs brings member registration, contributions, savings, loans, and capital build-up into a shared digital platform. It connects these services with insurance claims, financial reporting, documents, notifications, and member self-service through portal and mobile access.
Connected capabilities
What iCOOPs covers
02
Savings and lending
Coordinate savings, loans, and capital build-up as part of the member relationship.
03
Insurance and claims
Include member insurance and claims activities within the agreed cooperative service scope.
04
Member self-service
Provide a member portal and mobile access for the self-service functions selected during solution design.
05
Accounting and reporting
Support accounting, financial reporting, and regulatory report requirements within the defined implementation scope.
06
Documents and communication
Coordinate documents, service tickets, notifications, and alerts to support member-facing operations.
Operations and implementation
Connect the member experience
Connect member services and cooperative administration through shared records and defined responsibilities.
A typical operating journey
REGISTER
Membership and service registration
CONTRIBUTE
Contributions, savings and capital
SERVE
Loans, claims and member requests
REVIEW
Financial and regulatory reporting
Illustrative workflow. Final sequence follows the agreed scope.
Business benefits
Member convenience
Support access to selected cooperative services through the member portal and mobile channels.
Service coordination
Help teams connect membership, financial services, documents, and member requests.
Cooperative oversight
Support management review with financial information and defined regulatory reporting.
Integration and deployment
Plan connections across member services, accounting and member access. Confirm portal, mobile, migration and reporting requirements during solution design.
Select browser-based operations and cloud or on-premise deployment around your architecture, security and support needs.
The iThink approach
Assess
Member services, records and reporting needs.
Design
Service workflows, member access and interfaces.
CONFIGURE AND VALIDATE
Agreed services and representative member scenarios.
DEPLOY AND SUPPORT
Staff preparation, member access and staged rollout.
Discuss your cooperative requirements
Let us review member services, operating responsibilities and reporting priorities to define your implementation scope.