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Backup and recovery
Configure and implement backup and recovery, then validate agreed restore procedures for critical information and services.
Infrastructure & Cybersecurity · Service brochure
Continuity & Managed Services
Recovery solutions with operational support
Beyond advisory and design, iThink delivers complete, end-to-end solutions through active specialist partners.
Through active specialist partners, iThink delivers continuity and managed service solutions for critical technology operations. We implement backup and recovery, integrate monitoring and service processes, validate recovery arrangements and train teams, with maintenance and ongoing support within the agreed service scope.
Connected capabilities
What Continuity & Managed Services covers
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Disaster recovery
Implement technical recovery arrangements, document dependencies and run agreed recovery checks to assess readiness.
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Business continuity
Put agreed technology continuity measures and recovery procedures in place around critical operations and owners.
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Monitoring and service desk
Set up monitoring, service desk workflows and reporting, then provide covered support services as agreed.
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Preventive maintenance
Carry out agreed maintenance and lifecycle activities to address infrastructure health, operating risks and improvement needs.
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Service governance
Deliver service reviews, vendor coordination and improvement follow-through against agreed responsibilities and service levels.
Operations and implementation
Delivering recovery and support
Through active specialist partners, iThink implements recovery arrangements and delivers the agreed operating service, connecting technical validation with training, maintenance and support.
A typical engagement journey
Prioritize
Agree critical services and recovery requirements.
Implement
Configure backup, recovery and service processes.
Validate
Test recovery, document and train teams.
Operate
Deliver agreed monitoring, maintenance and support.
Illustrative engagement. Final sequence follows the agreed scope.
Business benefits
Recovery readiness
Put recovery arrangements in place and validate them against agreed objectives.
Supported operations
Connect delivered monitoring and support services with clear ownership and escalation.
Continual improvement
Use maintenance findings and service reviews to deliver agreed improvements.
Integration and deployment
Through active specialist partners, iThink implements backup, recovery and monitoring around existing infrastructure, applications, data and vendors, including agreed service workflows and reporting.
We run recovery checks, document procedures and train teams. Maintenance, support and service reviews continue under defined service arrangements.
The iThink approach
Assess and design
Agree critical services, recovery objectives and support responsibilities.
Implement the solution
Configure recovery, monitoring and agreed service processes.
Validate and hand over
Run recovery checks, document procedures and train accountable teams.
Operate and improve
Deliver monitoring, maintenance, support and service reviews as agreed.
Discuss your continuity solution
Let us deliver the recovery arrangements and managed support your critical operations need.